There are all sorts of Exchange, BlackBerry and Outlook-related issues that can be caused by this one magical checkbox not being checked.
I won’t go into all of them… they’re all obscure, they’re all frustrating, and nobody ever thinks to check this checkbox, because there is no good reason why it should ever be un-checked.
So, if you’re slamming your head against a wall trying to figure out:
· Why won’t the damn BlackBerry send?
· Why can’t Suzie log in to OWA?
· Why can’t I delegate mailbox permissions properly?
· [Insert other obscure Exchange-related issue here]
Open up AD Users & Computers.
Go to View > Advanced Features (make sure it’s checked/enabled).
Find the user’s account, go to the Security tab, and click Advanced.
Check this checkbox… it should always be checked. If it’s not, check the box and wait a few minutes and try whatever you were trying to do again:
You’d be surprised how many Exchange issues this will fix…